Returns Policy
To be eligible for an exchange or return, your item must be unused, in the original package with tags attached, and in the same condition as when you received it and returned to us within 30 days of original purchase. Items reduced to clear cannot be returned.
If you would like to exchange or return an item, please package it with the tags still attached and reply to your order confirmation email with your request to exchange your order.
Please keep in mind that you will be responsible for your own shipping expenses when returning your item, and your original shipping costs are not refundable.
If you are shipping an item/s over $75, you should consider using a trackable shipping service or purchase shipping insurance. We cannot guarantee that your returned item will be received.
Shipping
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I’m so excited to receive my order. How long will it take to be shipped?
We aim to process all standard orders within 1-3 business days and all express orders on the same day (unless otherwise specified). Find more information on our shipping policy here.
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Where does my Rufus + Daisy order ship from?
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How much does shipping cost?
Standard orders up to $80 - $7.50
Standard orders over $80 - Free
Express orders - $15
Returns
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Can I make a return?
To make a return see our returns policy here.
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